Call us today 1(403)8000267
Mitch Logo 1(403)8000267
Mitch Logo
  • Make a payment
  • Claims
  • Self-serve
  • About
  • Our team
  • Our insurers
  • Blog
  • Careers
  • Media
  • Contact
We have a 4.8-star Google rating!
  • Auto insurance
    • Classic
    • Electric
    • High-risk
    • Pay-as-you-go
    • Right-hand
    • RV
    • Uber and Lyft
  • Home insurance
    • Homeowner
    • Airbnb
    • Condo
    • Cottage
    • High-risk
    • Landlord
    • Tenant
  • Motorcycle insurance
    • Classic
  • Business insurance
    • Contractor
    • Cyber
    • Other
  • Life insurance
    • Term
    • Permanent
    • Group
    • Health
  • Other insurance
    • Boat
    • Pet
    • Snowmobile
    • Everything else
  • Online service
    • Get a quote
    • Make a payment
The latest from mitch blog
  • Three roommates in their apartment. Can you share tenant insurance with your roommate?

    3 min read

  • Car battery light. Does car insurance cover battery replacement?

    3 min read

  • Storefront on a rainy day. How can insurance protect business owners from extreme weather? 

    3 min read

  • Toronto skyline. Best car insurance companies for drivers in Toronto 2024 

    3 min read

Visit blog

Kristen Barnes, insurance broker.
  1. Home
  2.  > 
  3. About Us
  4.  > 
  5. Team Members
  6.  > 
  7. Kristen Barnes

Kristen Barnes

Sales Broker

Call Email Book

1(403)8000267 x5189

Hey there, I’m Kristen!

When I started at Mitch in 2019, I had no idea it would be my dream job. The people here are amazing, and helping customers through the insurance process is much more rewarding than you’d think. They don’t understand it, don’t want it, or they’re just generally anxious about it. As I explain it, or especially when I give them a great quote, I can tell I’ve made their day a little better.

I sell home, auto, and other personal coverages. Because we work with so many different insurance companies, I can usually give my customers lower rates and more tailored coverage than they got elsewhere. They appreciate that.

My goal when helping a customer is to make sure they’re happy during AND after the call. That means always having a positive and friendly attitude, providing accurate information, and making sure that there are no surprises later.

What can I tell you about me? I read a lot and like leading a healthy, active lifestyle. But don’t get me wrong, I also love me a good cookie and a glass of wine (Not together. Ewww.) And if you see me at a wedding, watch out! I’m the one in the middle of the dance floor, dancing like no one’s watching. LOL

Anyway, if you need insurance or think you might be paying too much, give me ring!

  • Franny O'Connor4/01/2024
    This is a review for Kristen Barnes herself! Very thorough at her job. JOB WELL DONE! I am very please with he patience, kindness also going over and and above. What i am sorry about is that the amount was 167.93 and seems to mostly be on our car Thank you for allowing us to try!
    read moreread less
    Google Logo
    ShelleyRafiq Bhabha2/08/2024
    Kristen is excellent to work with and great communication!
    read moreread less
    Google Logo
    Matt Norman2/07/2024
    Kristen was super helpful and patient with me in obtaining insurance for my RHD import van. As I have not been fully licensed for 10+ years and this is my primary vehicle, Mitch was the only Ontario broker able to insure me
    read moreread less
    Google Logo
  • LA Walker12/07/2023
    Kristen Barnes is by far the best advisor I've ever dealt with, she cares, she's efficient and she delivers on everything she promises. In today's world customer service is hard to find, she provides it 100000000 times over! I recommend her to everyone always
    read moreread less
    Google Logo
    Patricia Anez12/07/2023
    I’ve been dealing with Kristen Barnes and she has been very helpful
    read moreread less
    Google Logo
    Anthony Savaya11/07/2023
    Great company!!! Easy and done quick! Kristen is the one to speak to! She was very understanding and gave me great service with great auto insurance prices. 👍🏼👍🏼👍🏼
    read moreread less
    Google Logo
  • jillian doucet11/07/2023
    Kristen was amazing to deal with and made switching companies a breeze. She was so quick to get me the paperwork when I closed the deal on my car unexpectedly
    read moreread less
    Google Logo
    Larry Sparks8/17/2023
    A pleasure to deal with! Much better than my present broker. Thank you Kristen
    read moreread less
    Google Logo
    Austin C-F7/24/2023
    Amazing service, Kristen is a rock star helped me from step one until I got insurance and then some. Definitely recommend
    read moreread less
    Google Logo
  • Sarah Gorrie6/24/2023
    Informative, prompt and friendly! Would recommend Kristen Barnes to all my family and friends! Miigwech Mitch Insurance
    read moreread less
    Google Logo
    Bryan Blackall6/24/2023
    Kristen Barnes is very Fast friendly and helpful
    read moreread less
    Google Logo
    Rob Jeffories6/24/2023
    Kristen was excellent in lining up my policy quickly after I got dropped without notice by Alstate. I am labeled a high risk driver and she was still able to broker a fair rate. Great customer service, highly recommended!
    read moreread less
    Google Logo
  • Mr Sheflin5/24/2023
    Amaxing,quick and to the point very kind individual help me get what I need with out knowing I needed it great price ,great service thank you again Kristen
    read moreread less
    Google Logo
    Scott Hendry4/24/2023
    Kristen Barnes was very helpful with my motorcycle insurance. Great customer service!
    read moreread less
    Google Logo
    Ken Douglas3/24/2023
    Well spoken and very prompt!!! Will recommend her to anyone I know that needs insurance. Great to have someone working for my best interest Thanks again!!! Kristen
    read moreread less
    Google Logo
  • Daniel Hauck2/24/2023
    Kristen has been hands down the best insurance advisor! Couldn’t have found a more helpful person or someone who’s so proactive in getting the cheapest quotes or answering any questions!
    read moreread less
    Google Logo
    kimberly hamilton2/24/2023
    I was looking for insurance and Kristen made the experience smooth sailing. I was also given a better quote than the previous company. I would recommend
    read moreread less
    Google Logo
    Paige Cincio2/24/2023
    I am a first time buyer of auto insurance and Kristen did an excellent job of providing proficient, friendly, and honest service. She accommodated my specific needs, provided thorough explanations, and ensured I was satisfied throughout the process. I would highly recommend Kristen if you are looking for an insurance broker who is reliable, trustworthy, and kind!
    read moreread less
    Google Logo
  • Paige Mooy2/24/2023
    Kristen Barnes and the team at Mitch were great to deal with. Helped me renew my car insurance quickly, easily and saved me 80/mth from my existing provider! Highly recommend Kristen - Patrick Delaney 11/18/2022
    read moreread less
    Google Logo
    Anita Costa2/24/2023
    Kristen is absolutely amazing!! Definitely recommend her!!!!
    read moreread less
    Google Logo
    Jean Marc Jean Noel1/24/2023
    Good work, great service from Kristen my representative. Thank you so much
    read moreread less
    Google Logo
  • Ashley Cloutier1/24/2023
    Kristen is the best insurance person my husband and I have worked with in a long time. Very friendly and quick to get us what we needed and at a cheaper price then we were paying. It was and will remain an absolute pleasure to work with her for our insurance needs. Thank you Kristen very much for making this such a positive experience.
    read moreread less
    Google Logo
    Gord Kidd1/24/2023
    Kristen was extremely helpful and responsive. I would highly recommend her and Mitch Insurance!!!
    read moreread less
    Google Logo
    dave khanai8/24/2022
    Thanks Ryan/Kristen..for your amazing and professional work,you guys have made shopping for insurance seems so painless and easy..great job👍
    read moreread less
    Google Logo
  • Nicholas Hood8/04/2022
    Huge props to Mitch Insurance for being one of the only places to offer M1 insurance. The price was high, but justified, given the risks associated with insuring inexperienced motorcyclists. Ryan and Kristen were both super helpful in getting me set up. I had to call their policy help line twice, and while the wait was nearly an hour both times, Nikki was super helpful in getting everything resolved quickly.
    read moreread less
    Google Logo
    Jerome Chinner5/03/2022
    Recently changed M&W insurance brokers from TD. Found some pretty interesting things about my old insurance policy and how it was structured. Jeff Logan was great explaining the coverages and building a policy to fit my families needs. We had a short amount of time to get it done. Jeff and Kristen went above and beyond to get it done.
    read moreread less
    Google Logo
    Chris Russell5/03/2022
    Excellent Service, Period! I have to thank the Team at Mitchell & Whale Insurance Brokers Ltd. (Ryan and Kristen) for the outstanding support in aiding me with motorcycle insurance. From the first call to the last call, the treatment and support was second to none. I had struggled to find anyone who wanted to aid in getting me out of the blocks with the motorcycle graduated licensing and insurance with the Team at Mitchell & Whale Insurance Brokers Ltd. stepping up and helping me every step of the way. Within hours, all was complete and done effortlessly! As a customer, this is the type of support that stands out and makes one's day! I would highly recommend them for all your insurance needs. With appreciation.
    read moreread less
    Google Logo
  • Danielle D'Ambrose4/03/2022
    Not only are the rates the best around they are extremely helpful and efficient. Switched my whole family over or in process as our current insurances expire. Ryan and his assistant Kristen are amazing. Been a pleasure dealing with them.
    read moreread less
    Google Logo
    Cynthia3/03/2022
    I never write google reviews, but the people working at this company truly deserve the positive feedback. They provide exceptional customer service. Sales Broker Tony S, has been incredible. He went above and beyond our expectations in being so helpful, and provided important information that my family was unaware of. We had the pleasure of receiving help from Tony and his assistant Kristen B, whom were both so patient, polite, professional, efficient, caring and considerate. I’m not a writer, so it’s hard to describe and capture the gratitude we have in a few short words. We greatly appreciate the kindness and overall service we received. Thank you to Tony, Kristen, and the great team.
    read moreread less
    Google Logo
    Nick Kirouac3/03/2022
    Much better than my old brokerage Ryan C and Kristen B were very helpful and professional. Super fast communication over email/phone which was pleasantly refreshing. Thanks the two of you for your help, I'm a satisfied customer. - Respectful - Communicative - Fast service / responsive 5/5 would recommend
    read moreread less
    Google Logo
  • dave khanai2/03/2022
    Thanks Ryan/Kristen..for your amazing and professional work,you guys have made shopping for insurance seems so painless and easy..great job👍
    read moreread less
    Google Logo
    Rebecca Manjin1/03/2022
    Excellent service and very pleasant to talk to Tuan & Kristen to organize the insurance.
    read moreread less
    Google Logo
    Mary Badon1/03/2022
    I had been with my old insurance for years I hated them but got complacent. I finally decided to make the move and wow so happy I did. Ryan and Kristen are so great to deal with. It was nice to deal with someone that actually made you feel like you mattered. The price I got was amazing. So happy I have found them.
    read moreread less
    Google Logo
  • K. M. R.12/03/2021
    Thank you to the entire group but especially to Ryan and Kristen for providing excellent and working together to provide professional services in my time of need. In today's rat race to secure the almighty dollar, many companies push their staff to do just that. However, my experience with Ryan and Kristen was a welcomed change. So, "Thank you and keep up your awesome teamwork."
    read moreread less
    Google Logo
    Alberto Perdigao10/19/2021
    Both Ryan and Kristen were easy to talk to, patient, and very quick to reply whether by text, call, or email every time I needed them. These are the sorts of people who retain clients. Good job, keep up the good work!
    read moreread less
    Google Logo
    adisa ford7/21/2021
    Spoke with Damien and he handled my situation with absolute care and effectively, him and his associate Kristen made my experience the best I've ever received to this day. I recommend this broker to any and everyone who are high risk, thank you ????
    read moreread less
    Google Logo
  • Gregory Walsh6/21/2021
    Kristen Barnes, Scott Logan, and Jeff Logan quickly got me set up with Motorcycle insurance and saved me literally $2000 a year on a 2014 ZX-10R.When I was 18 in Alberta I was paying $264/year on a 2007 GSXR1000 so I was pretty shocked to see that after a decade of riding experience and a move to Ontario my rate went up to $3,600/year! I begrudgingly agreed after shopping around and finding nothing else (seriously, $11k-$12k/year) I signed up with Wawanesa.Renewal comes around and my policy jumped up by 17%! No claims, accidents, tickets, anything. Got a text from Scott Logan and within 6 hours I had a rate almost half of my new premium with Wawanesa.Couldn't be happier, if you have a bike, you're a good safe rider, and you're frustrated that you're looped in paying ridiculous amounts, give these guys a call and you will not be disappointed.
    read moreread less
    Google Logo
    Siraz Shafique6/21/2021
    Honestly I was deemed "high risk"due to my driving record and other places were quoting me ridiculous amounts of money for insurance of my car!This was not ok!I called and spoke to JEFF LOGANJeff is a broker who found me an amazing rate in the $400/month ball park compared to the $890/month rate that ensureco what offeringHe and Kristen have been taking care of meMy rate will drop in 6months as well where I was told we will requote you on your insurance knowing your record will clear of the tickets from BC.I would advise anyone and everyone to give them a call first before you go to any other ridiculous insurance agenciesTALK TO A BROKER TODAY!
    read moreread less
    Google Logo
    Rick Polley5/01/2021
    Great service and questions answered by Megan and Kristen, definitely will recommend them to anyone looking for their insurance needs
    read moreread less
    Google Logo
  • Vidya Gopaul4/08/2021
    After trying to get a quote for my motrocycle insurance from more than 15 insurance companies, finally I got a great quote from M&W Insurance. Actually, I had M&W Insuance company under my radar for months but I did not stumble on it until yesterday whlle I was browsing thru my bookmarks of Google. After being disappointed from other companies, I said to myself,"Let's just call M&W one last company before I go with company who gave a less acceptable quotes. If I like it I will stay with it or move on to the last best quote." Sure enough I called M&W and Debbie answered and she gave me the best quote for my motorcycle insurance. It took me 5 secs to accept the offer and got on with the business. She saved me about 25% on my insurance. Kriten was supberb with taking care of the paper works. If M&W will continue to keep my insurance low, then I will be with them for a while. Thank you Debbie and Kristen for your extra-ordinary help. Vidya
    read moreread less
    Google Logo
    Tu Mai12/08/2020
    Amazing staff Alex and Kristen got me the best quote quick and efficient. Highly recommended!!
    read moreread less
    Google Logo
    Carol D11/10/2020
    Delighted Hello, can you please post the following review for Jeff Logan and Kristen Barnes"

    My husband and I were delighted to work with Jeff Logan and Kristen Barnes. We are real estate investors and was finding it difficult to obtain home insurance from our usual insurers based on the unusual requirements required from our Mortgagers on our latest purchase. A friend within the industry recommended Mitchell & Whale. I will be honest I had not heard of this company before hand. I was skeptical when Jeff responded to my online query and braced myself for the run-around. Instead, Jeff exceeded our expectations, he promptly provided us with a quote and he and Kristen Barnes turned around the binder letter within the day, in time for closing on the house purchase the following day. My husband and I were blown away with the excellent customer service, which is mind boggling, primarily given the challenges with Customer Service during the pandemic. Without hesitation we would immediately recommend Mitchell & whale insurance and working with Jeff and Kristen. Both are a credit to your organization!
    read moreread less
  • Anne D.10/27/2020
    I generally hate insurance companies, BUT, after finding myself without home insurance, I tried many brokers who made it beyond difficult. Debbie and Kristen helped so much I can't find words. I am now insured and can't recommend this company enough.
    read moreread less
    Google Logo
    Dan S.10/27/2020
    Meghan and Kristen were super accommodating as I tweaked and tuned the requested coverage. They were quick to respond, attentive, and very knowledgeable in the minutiae of the contracts
    read moreread less
    Google Logo
    Erin Stafford9/09/2020
    Meghan and Kristen's service was fast and friendly and they took the time to go over things with me. I wish I'd known how easy dealing with insurance could be a long time ago!
    read moreread less
    Google Logo
  • Thomas Crawford6/22/2020
    Called at 230 to inquire about getting insurance for my RHD car, was able to setup my new policy in about 15 minutes and found a rate that was 1/3 of the price that I was paying elsewhere. Kristen was excellent to work with! Thanks again
    read moreread less
    Google Logo
    Laurie Nightingale4/02/2020
    Hi, we called for a quote on our home and auto insurance. I had the pleasure of talking to Jeff Logan who was very informative and pleasant. He responded quickly with a great quote that we accepted.
    Kristen Barnes quickly sent us a friendly email outlining what we were to do. Great service.
    Thanks L. Nightingale
    read moreread less
    Google Logo
    Shane1/19/2020
    I have been with with Mitchell & Whale for about 3 years now. The service has always been top notch. Recently I've imported a vehicle from Japan and have been dealing directly with Thanu Karunainathan and Kristen Barnes. I didn't think it was possible to get better service than I was already getting but these two managed to top it! I am extrememly fortunate to have found M&W and plan to stay for years to come!
    read moreread less
    Google Logo

Didn’t find what you were looking for?

Check out some of our other insurance products.

Get insurance quotes

Who’s Mitch?

Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the brokerage works with more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.

Mitch Insurance Brokers is operated by Mitchell & Whale Insurance Brokers Ltd.

Meet our leadership team.

Insurance products

  • Auto insurance
  • Home insurance
  • Business insurance
  • Motorcycle insurance
  • Snowmobile insurance
  • Cyber insurance
  • Life insurance

Latest from our blog

  • Three roommates in their apartment.

    Can you share tenant insurance with your roommate?

    September 16, 2024 3 min read
  • Car battery light.

    Does car insurance cover battery replacement?

    September 13, 2024 3 min read
  • Storefront on a rainy day.

    How can insurance protect business owners from extreme weather? 

    September 9, 2024 3 min read

Contact Info

Head Office
Mitch Insurance Brokers

1555 Wentworth St. Unit 200, Whitby
Ontario L1N 9T6

1(403)8000267
(905) 579-9701
info@mitchieninsuarance.com
 

Toronto
Mitch Insurance Brokers

110 Yonge St. Suite 403, Toronto
Ontario M5C 1T4

1-888-401-4697
(289) 593-0275
info@mitchieninsuarance.com

  • Corporate policy
  • Privacy policy
  • Terms and conditions
  • Accessibility
  • RIBO conduct
  • Customer conduct
  • Sitemap
Copyright © 2012 - 2024